12:00pm Tuesday 5th January 2020
Due to the national lockdown we are currently closed once again.
All bookings should now have received an email from us.
If you have not, please contact us with your booking number to firstname.lastname@example.org.
We have been inundated with messages, emails, calls and will endeavour to get back to everyone as soon as possible.
At present this can take up to 28 days.
Please find our full Terms & Conditions here.
We will contact and update all customers who have a booking via email only.
We want to take a moment to thank all of our amazing team who have worked tirelessly to create magical memories for all our customers this year.
Our hearts are truly broken. 2020 has been such an incredibly challenging year.
4:20pm Monday 14th December 2020
If there is any further announcements we will contact customers via email and/or SMS. If you do not hear from us, your booking will be going ahead as normal.
Our Father Christmas Experience is fully booked. We are unable to move any existing bookings.
If you are trying to contact us please bear with our team. We are inundated with calls and will endeavour to get back to everyone as soon as possible.