Father Christmas Experience Important Tour Information

1. If your tour starts after 2pm we recommend you arrive at least 2 hours BEFORE your tour so that you can enjoy our spectacular ice rink (opening times 10.30am-12,45pm & 1.30pm-7pm(subject to change)and the farm. We have the Playbarn where you can get some food, this closes at 5pm, with last ordered at 4 pm.

2. Please wear your warm clothes, it can get quite cold in the North Pole, and we want you to stay toasty!

3. Please remember to wear your wellies or appropriate footwear. No one likes soggy feet!

4. Please leave your buggies in the buggy park while on your tour.

5. Please arrive to the farm at least 30 minutes before your tour time to check in at Admissions and make your way to Passport Control at least 15 minutes before your experience…our elves do not like lateness. You’ll also miss parts of the adventure, we can not reallocate you to a different time slot.

6. Be sure to grab one of our delicious festive hot drinks before heading to Passport Control, as there is no food or hot drinks served during the tour. Once you reach Magical Memories, towards the end of the tour, you’ll be able to buy hot drinks and yummy sweet treats and reflect on your magical journey.

7. Remember, we have a real open air ice rink for you to glide around this year. So be sure to give yourself plenty of time either before or after your tour to enjoy this, it’s open from 10.30am – 12.45, and 1.30pm – 7pm. Be sure to bring gloves and a spare pair of gloves.
   
8. Please bring a spare pair of socks for our ice rink. Just incase you get wet feet, no one likes wet feet!
   
9. Don’t forget to visit our magical Toy Shop before you head home, we’ve got gifts galore!
   
10. We have gone cashless and can only accept credit or debit cards.
    
11. Most importantly, enjoy every minute and make magical Christmas memories.