FAQs

Is there access to disabled facilities?

We have a disabled toilets on the Farm along with a disabled changing area with hoist.

Are there places to purchase food & drink?

Yes! Marsh Farm offers a variety of permanent catering outlets, including Play Barn Restaurant – serving hot and cold meals, including a children’s menu. Rossi Ice Cream Stand and Snack Shack (only open peak times).

May I bring a picnic?

Yes! You can bring a picnic, but we do ask not to eat inside the Play Barn as these tables are for customers purchasing food.

Is the Farm suitable for prams/buggies/wheelchairs?

 There are hard standing footpaths to most areas; however, some of the play areas are, due to their natural composition, inaccessible and not wheel-friendly.

We are coming by car, is parking free on site?

Our parking is free to our visitors.

How long can we stay?

Once on the Farm you can stay as long as you like up to our closing time of 5pm.

We have booked, what is included in our tickets?

A fun-packed program, along with seeing the animals and play areas.

Do we need to print our tickets?

No need to print, you can use your Smartphone for your digital ticket; please ensure your phone is fully charged for the ticket and barcode to be legible.

Do you have first aiders and first aid facilities on site?

We hope your visit is accident-free, however, we do need to be prepared so we have a policy that all senior team and full-time team members are first aid trained.

What clothing/footwear is suitable to wear?

We do advise dressing for the weather, and would recommend wellies if rained a few days before visiting.

Do you have baby changing facilities?

We have facilities at the front of the farm and in both disabled and ladies’ toilets.

Do you allow adult-only entries?

As part of our safeguarding policy, adult-only admissions are not allowed.  Should an adult be meeting a group including children at a later time, we would kindly ask that on arrival you contact them by mobile and request that they meet you at the entrance for identification.  Thank you for your support to ensure the safety of all our visitors.

Can I bring our dog?

No dogs or pets of any kind are allowed on site or to be left in cars in the car park at any time. With the exception of service/guide dogs.

Do you offer discounts for students/Blue Light or NHS?

With an apology, we do not offer any discounts for students/Blue Light or NHS workers

Our office address is:

Marsh Farm Animal Adventure Park, Marsh Farm Road, South Woodham Ferrers, Chelmsford, Essex CM3 5WP.